Is your capture card not working on PS5? Getting a black screen in capture software? This quick guide will provide a fix.
The problem is most likely that the PS5’s HDCP Setting is turned on. HDCP is a copyright protection that blocks capture cards from working (so that you don’t capture entire Netflix Movies).
Here’s how to turn off HDCP: PS5 Settings > System > HDMI > Enable HDCP > UNCHECK
Assuming your capture card, the cables and software are set up correctly, this will fix the problem. This will make all capture cards work (AverMedia, Elgato, Hauppauge HD PVR, PH4SBD, Digitnow, ZasLuke, Mirabox, Feitoo, MyPin, LiNKFor). You may need to reboot your PS5, Capture Card, Computer and Capture Software if this doesn’t work right away. The only downside is that you cannot use certain media apps on the PS5 while HDCP is disabled (such as Netflix). Another trick to get around the whole HDCP issue is to use an HDMI Splitter that can filter out the HDCP Signal.
If this doesn’t fix it, here are some other probable causes for the problem and how to fix them:
- Double-check that PS5 HDCP is really turned Off, not On
- Make sure your Capture Card supports the resolution and video settings you’re trying to capture (what you’ve selected in PS5 Settings > Screen and Video > Video Output). Some capture cards cannot capture 4K or HDR. Try lowering the resolution to 1080p and turn off HDR. Check what maximum resolution your Capture Card can support. If it’s not a 4K capture card, you’ll have to buy a better capture card for 4K.
- Make sure Cables are Connected Correctly (1) PS5 HDMI OUT > Capture Card HDMI IN / (2) Capture Card HDMI OUT > TV HDMI IN / (3) Capture Card USB > Computer USB
- Make sure you’re using the latest version HDMI Cables. The PS5 supports HDMI 2.1.
- Make sure the latest Capture Card Firmware is installed (can usually be updated through the capture tool on Computer, depending on your capture card model)
- Make sure the Capture Card is powered on. Some Capture Cards (such as Elgato) get their power through USB and don’t have their own power supply unit. So having it connected to a USB Port (best on your Computer) is required.
- Have the Capture Software running. Make sure it’s on the latest version. If your capture Software lets you select different Video Sources, make sure PS5 is selected (Elgato Game Capture lets you select this).
- If you are certain all the above is set correctly, try rebooting / power-cycling all devices, that can often fix the issue. If the issue still persists, try the Capture Card on another device (for example PS4 if you have). If it works fine there but not on your PS5 you know that at least the capture card is working and it must be one of the issues from above.
My recommendation and what I use personally is the Elgato 4K60 Pro.